Shipping Policy

Thank you for choosing Ittar Ghar. We aim to provide a smooth and reliable shopping experience by ensuring timely and secure delivery of your orders across Pakistan.

📦 Order Processing Time

All orders placed at Ittar Ghar are processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

🚚 Shipping & Courier Services

We deliver orders all over Pakistan using trusted courier partners. The courier service is selected based on your location to ensure faster and safer delivery.

⏱ Estimated Delivery Time

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–6 business days

Delivery times may vary due to weather conditions, public holidays, or courier service delays.

💰 Shipping Charges

  • Shipping charges (if applicable) are calculated and shown at checkout.
  • Any free-shipping promotions will be clearly mentioned on the website.

📍 Delivery Coverage

Currently, Ittar Ghar delivers only within Pakistan.
International shipping is not available at this time.

📞 Order Tracking

Once your order is dispatched, you will receive a confirmation message containing your tracking number, which can be used to track your parcel on the courier’s official website (TCS or PostEx).

❗ Delivery Responsibility

Please ensure that your shipping address and contact number are accurate at the time of placing the order.
Ittar Ghar is not responsible for delivery delays caused by incorrect or incomplete information provided by the customer.

📦 Undelivered or Returned Orders

If an order is returned due to:

  • Incorrect address
  • Customer unavailability
  • Refusal to accept delivery

Re-shipping charges may apply.

📩 Contact Us

For any shipping-related questions or concerns, feel free to contact us during normal business hours:

Email: ittargharpk@gmail.com
Phone / WhatsApp: 0348-7872264 OR 0318-1418817